Original Artworks and Auction Items
Due to the unique and often one-of-a-kind nature of original artworks and auction listings, all sales are final unless the item is damaged or not as described.
Damaged or Incorrect Items
If your item arrives damaged or differs significantly from its description:
Please contact us within 7 days of delivery at [Insert Contact Email].
Provide photos of the item and packaging.
We will assess the issue and may offer a refund, partial refund, or replacement (if available).
Change of Mind
We do not accept returns or offer refunds for change-of-mind purchases on original artworks or auctioned items.
Non-Art Items (e.g., books, materials)
Returns may be accepted for non-art items such as art books or supplies, provided:
You contact us within 14 days of delivery.
Items are returned unused and in original condition.
Return postage is at the buyer’s expense unless the item is faulty.
Contact Us
If you have any questions about your order, shipping, or returns, please contact us at:
info@bidandbrush.co.uk