Effective Date: April 2025
Last Updated: 06/04/25
Welcome to bidandbrush.co.uk (“we”, “us”, “our”). We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.
This policy applies to all users of our platform, including buyers, vendors, and visitors.
1. Who We Are
bidandbrush.co.uk is a UK-based online auction platform that enables multiple vendors to list and sell artwork or other goods through timed or live auctions.
Our registered business address is:
287 Albion Street
Southwick
West Sussex
BN42 4AT
You can contact us at: info@bidandbrush.co.uk
2. What Information We Collect
We may collect and process the following categories of personal data:
a. Information You Provide to Us
Name, address, email address, and phone number
Username and password
Payment and billing details
Business/vendor details (if registering as a vendor)
Identification documents (for identity verification where required)
b. Information We Collect Automatically
IP address and device information
Browser type and operating system
Usage data (e.g., pages visited, actions on site)
Cookies and tracking technologies (see section 10)
c. Information from Third Parties
Payment processors (e.g., Stripe, PayPal)
Identity verification services
Other users (e.g., complaints or feedback)
3. How We Use Your Information
We process your data for the following purposes:
To register and manage your account
To facilitate bidding, buying, and selling on our platform
To process payments and refunds
To verify your identity and comply with legal obligations
To provide customer support
To notify you of changes to our services or policies
To detect, prevent, and address fraud or security issues
For marketing purposes (with your consent)
4. Legal Bases for Processing
We rely on the following legal grounds under UK GDPR:
Consent – for email marketing or optional cookies
Contract – to provide the services you’ve signed up for
Legal obligation – for financial, tax, or anti-fraud regulations
Legitimate interests – to improve our services and user experience
5. Sharing Your Information
We may share your data with:
Vendors – if you are a buyer, we share necessary details for transaction fulfillment
Buyers – if you are a vendor, we may share relevant data to fulfill orders
Service Providers – such as payment processors, hosting providers, analytics services
Regulatory Authorities – where required by law
Third Parties in Business Transfers – in the case of a merger or acquisition
We do not sell your personal data.
6. Data Retention
We retain your personal data only as long as necessary:
For account and transactional purposes: 6 years (in line with tax/legal obligations)
For marketing purposes: until you withdraw consent
For inactive accounts: data may be anonymised or deleted after 2 years of inactivity
7. International Data Transfers
Where your data is transferred outside the UK, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) to protect your rights.
8. Your Rights
Under UK data protection laws, you have the right to:
Access your personal data
Correct inaccurate data
Delete your data (right to be forgotten)
Restrict or object to processing
Data portability
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us at info@bidandbrush.co.uk.
9. Security
We take data security seriously and use appropriate technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction.
10. Cookies
We use cookies and similar technologies to:
Enhance your user experience
Remember preferences and settings
Perform analytics
You can manage cookie preferences through your browser settings. For more information, see our [Cookie Policy].
11. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before submitting data.
12. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of significant changes via email or a notice on our website.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email:
info@bidandbrush.co.uk
Address:
287 Albion Street
Southwick
West Sussex
BN42 4AT